As the main point of contact for the sales team, salespeople rely on this role to keep everything up and running. It’s on them to make things just work. The Sales Operations Analyst proactively identifies bottlenecks in the sales process and find ways to reduce them to make the sales machine go faster. Ultimately, their job is to increase sales productivity by simplifying processes and implementing sales tools. Beyond that, they’re responsible for creating and maintaining documentation on sales processes, assisting with on-boarding new sales reps, and optimizing lead qualification and scoring.
The Sales Operations Analyst owns the end-to-end process of tracking the sales process and conversion rates throughout the sales funnel. Working with the SVP of Sales, this role will help assist in adjusting the sales process in order to improve sales performance down the funnel. This would include evaluating to inform sales reps, managers, and leadership on historical results, current performance, and expected results in the future. Working with Salesforce.com, this person will work to measure quarterly objectives, standardize business reporting, and create dashboards. The Sales Operations Analyst manages all support functions essential to sales productivity. These include planning, reporting, sales process optimization, and sales training. The Sales Operations Analyst will also manage many tasks associated with the sales organization. This involves prioritizing urgent tasks and major projects to make sure critical work gets accomplished, acting as a liaison for sales, talking with sales prospects, and demonstrating products. Reporting to the Senior Vice President, Sales, the Sales Operations Analyst works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization.
Clutch Technologies is the leader in subscription and mobility services software to the automotive industry. Utilizing Clutch’s end-to-end platform, automotive dealers, OEM’s, car rental companies and fleet operators can increase asset utilization, offer new revenue streams and deliver innovative consumer experiences. Clutch, a Cox Automotive company, is recognized as a pioneer in the subscription category and has been chosen, trusted and recommended by dealers and manufacturers across the U.S. and Canada. Learn more about Clutch at www.driveclutch.com.